Privacy Policy

1. Introduction

Thyonix LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation and website building platform.

By using Thyonix, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, company name
• Payment Information: Billing address, payment method details (processed securely by Stripe)
• Profile Data: Job title, phone number, profile photo
• Communication Data: Email and WhatsApp integration credentials, campaign content

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, clicks
• Device Information: IP address, browser type, operating system, device type
• Cookies: Session cookies, preference cookies, analytics cookies

2.3 Third-Party Data

• Google Places API: Business information for lead generation
• Email Providers: Email delivery status, open rates, click rates
• WhatsApp Business API: Message delivery, read receipts

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service
• Process your transactions and manage your account
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Generate AI-powered website designs for your leads
• Send email and WhatsApp campaigns on your behalf
• Track campaign performance (opens, clicks, time on site)
• Improve our service through analytics and research
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf:

• Vercel: Hosting and infrastructure
• Stripe: Payment processing
• Google Cloud: Google Places API for lead discovery
• Email Providers: Gmail, Outlook, Resend, Zoho, SMTP servers
• WhatsApp Business API / Twilio: Message delivery
• UploadThing: File storage and uploads

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal reasons.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@thyonix.io.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using Thyonix, you consent to the transfer of your information to the United States and other countries where we operate.

9. Children's Privacy

Thyonix is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: